Privacy Policy
This Privacy Policy explains how Buchanan Offices collects, uses, stores, and protects personal information when you use this website or contact us about office rental, viewings, virtual office services, or related enquiries.
Introduction
Buchanan Offices is operated by Chalet Ventures Ltd t/a Buchanan Offices. Our office address is Buchanan Offices, 3rd Floor, 166 Buchanan St, Glasgow G1 2LW. For privacy questions, email Contact@buchananoffices.co.uk.
Information We Collect
We may collect personal information you choose to provide when you contact us, including your name, email address, telephone number, business name, enquiry details, preferred viewing times, and information relevant to office availability or services you ask about.
We may also collect basic technical information from website use, such as device information, browser type, approximate location, pages visited, referring pages, and cookie or analytics data where applicable.
How We Use Your Information
We use personal information to respond to enquiries, arrange viewings, provide property and availability information, discuss potential office occupation, manage follow-up communications, improve the website, and meet legal or administrative obligations.
Contact Enquiries
When you contact us by email, telephone, website form, or social media, we use the information you provide to respond to your enquiry. We may keep a record of correspondence so we can manage follow-up questions, viewings, negotiations, and service requests.
Legal Basis for Processing
Under UK GDPR, we process personal information where we have a lawful basis to do so. This may include your consent, our legitimate interests in responding to enquiries and managing the website, steps taken before entering into a contract, performance of a contract, or compliance with legal obligations.
GDPR Rights
Under UK data protection law, you may have rights to access your personal data, request correction, request deletion, object to processing, request restriction, request data portability, and withdraw consent where processing is based on consent.
To exercise your GDPR rights, contact us at Contact@buchananoffices.co.uk. You also have the right to complain to the Information Commissioner's Office if you are unhappy with how your personal information is handled.
Data Retention
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, managing prospective or active occupier relationships, keeping business records, and complying with legal, tax, accounting, or dispute-resolution requirements.
Cookies
This website may use cookies or similar technologies to support website functionality, improve performance, understand visitor activity, and provide embedded third-party services. You can control cookies through your browser settings, although some website features may not work properly if cookies are disabled.
Third-Party Services
The website may use third-party services such as Google Maps, website analytics, hosting providers, email services, social media platforms, and embedded content providers. These services may process personal data according to their own privacy terms. We recommend reviewing their policies where relevant.
Data Security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse, or disclosure. No website or email transmission is completely secure, so you should avoid sending sensitive information unless it is necessary and appropriate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page. Continued use of the website after changes are published means the updated policy applies.
Contact Information
For privacy enquiries, GDPR requests, or questions about this policy, contact Buchanan Offices at Buchanan Offices, 3rd Floor, 166 Buchanan St, Glasgow G1 2LW or email Contact@buchananoffices.co.uk.